AKINSOFT Global

Program Essentials

FRONT DESK MANAGEMENT
You can control your front desk management processes by tracking through Wolvox Hotel program.It is able to track bookings, occupancy rates, room blockage operations, clients'' check-in & check-out, client folio, incomes and expenses, agent contract operations, overnight reports and operation processes, etc...

RESERVATIONS
* Enter reservations quickly and easily,
* Control repeating records while recording reservations,
* Specify voucher info on reservation record,
* Select accommodation type while recording reservation,
* Select reservation type,
* Warn the users on specified date and time for the records that are "Pending" or "Reserved",
* Use one screen with advanced interface for all operations like check-in, cancelling,
* Control the regular guests,
* Record guests'' registration info or requests,
* Display past reservations info of guests (in which room they stayed, how much they paid, etc...),
* Record inventories of the room that are assigned as reserved,
* Assign a reservation that is pending as confirmed,
* Report the reservations that are recorded, by filtering in detail,
* Reserve quickly for the operations that are done for group or agent,
* Help the over night guests take the advantage of hotel services apart from the room,
* Invoice separately by folio transactions,
* Control occupancy of hotel and checking reservation operations by using reservation chart.

RECEPTION
* Check in or enter group reservations with one button,
* Submit the guest or staff info to security general directorate management system,
* Record guests quickly by scanner devices,
* List empty, vacancy, blocked rooms through the rack screen,
* Process front desk operations through rack screen (date changes, room changes, info update, folio tracking, check in, check out, recording message for room, room pictures, etc...),
* Extend reservation time of room by dragging and dropping on reservation chart,
* Block the card to open the door of room on check out date by door integration,
* Operate with daily forex rates by downloading forex rates automatically via Central Bank,
* Bulk sms or e-mail feature.

FRONT DESK CASH ACCOUNT,
* Create cash pool for confirming the transactions and transfer operations,
* Foreign currency exchange and reporting,
* Report of cash totals in US dollar or foreign currency,
* Enter mass folio transaction to room cards from cash account,
* Close balance of guests according to defined folio payment type with one button.

SALE AND CONTRACT OPERATIONS
* Record agents,
* Get report of agent reservations,
* Stop sales for recorded agent or groups,
* Record contract information as file,
* Specify market groups of agents like USA, Europe, Russia and etc...,
* Control agent black list,
* Specify quota or guarentee room depending on start and end dates,
* Calculate term passing of reservations that are transferred from agents separately,
* Specify room rates according to contract number,
* Create seasonal actions,
* Create daily actions like stay 5 pay 3,
* Create discount actions like applying discount for staying 5 and over,
* Create extra discount definitions for room rates,
* Create rules for termly reservations or number of guest like applying 20% discount for summer term,

ROOM / FLOOR SERVICES
* Enter room status information in bulk,
* Allow room confirmation operations on other personnels' computers,
* Print entry or exit of minibar products via IOS and Android devices to room folio card,
* Control lost property, complaint and malfunctions by recording them,
* Get report on house keeping,
* Get report on chef of house keeping.

TELEPHONE&INTERNET SERVICES
* Integrate and work with supported devices,
* Print fee of wireless internet usage into room folio,

NOTIFICATION SERVICES
* Wake up the guests when the guests want with the wake up service,
* Communication between departments for forwarding guest requests to housekeeper,
* Track all services that are given to room by recording every notification,
* Save notes about where the quest who left the hotel for a while is by entering location info,
* Track shuttle hours for transporting to hotel.

REPORTS
* Get detailed reports for all recorded reservations,
* Get hotel status report, accommodation for one day and locater report, income department and general status reports, hotel forecast reports,
* Forecast reporting based on market, country, date or tariff,
* End of day reports

EVENT MANAGEMENT
All hotel events like wedding, company organizations etc. can be planned and managed easily with Wolvox 8 Hotel software. By using Wolvox 8 Hotel event calendar, you can control all planned events. You can list all equipment that will be used in events.

* Track all events by list or chart,
* Record the halls of the hotel by their features and track their status,
* Track the equipments that are assigned to hall,
* Track the reservations for conference and event,
* Finalize activities by planning,
* Record sharable halls,
* Specify quota of food for the people who make reservation for meal or stayed in hotel by creating meal plan,
* Create a sitting plan,
* Plan maintenance times and blocking event plan for those times,
* Specify event or meeting status,
* Record information like segment of market, source of agents,

CRM (CUSTOMER RELATIONSHIP MANAGEMENT)
CRM is management of relations that are between you and your customer effectively. WOlvox CRM (Customer Relationship Management) will help you to increase investments and profit of your business by caring your customers more than you do, with the princible of creating customer loyalty.

* Create survey for the guest who stay at your hotel and tracking them,
* Perform mid-evaluations with these surveys between start and end of season,
* Remind special days of the guests,
* Congratulate the guests on christmas, festival or feast,
* Send news of special campaigns that are applied for specified guests to the guests with mail or SMS system via ready templates,
* Get understandable reports by displaying results graphically.

STOCK COST MANAGEMENT

You can report incomes and expenses by creating stock cards and accounting codes thanks to that Wolvox Hotel Program's full integration with Wolvox ERP program. And also it is able to get report regarding purchase-sales invoice, transferring product via warehouses, statistics daily or monthly, etc...

* Create unlimited stock card,
* Group the stocks under group, middle-group or sub-group,
* Assign special value added tax for stock cards,
* Save unlimited price list for stocks,
* Add unlimited photo and file to stock cards,
* Specify unlimited unit and check balances by these units,
* Define more than one barcode info for a stock and specify barcode based on price or unit,
* Check how many stocks in which warehouse by integration of warehouse,
* Block to drop to below or pass the stock limits by specifying special limits,
* Block to sell the stocks which have minus value,
* Specify special discounts for stocks and entering discount based on group or stock through advanced discount feature,
* Track the stocks that are sold by serial no,
* Assign default supplier by defining stock suppliers,
* Get report of status based on stock inventory or warehouse,
* Report operation dates through stock reports,
* Report blocked stocks,
* Process into inventory by counting stocks,
* Label stocks,
* Define services and get report of them,
* Print label for packages and specifiy prices manually or automatically from stock prices by creating package descriptions.
* Transfer stocks that have delivery note to invoice,
* Create recipe for products and semi-products, reflecting wastages or other costs to production,
* Track the operations of combining or separating production,
* Give production order for the main products that have minus value on stock and are defined in recipe,
* Get report for the productions that you create,
* Authorization based on users to access warehouse transactions,
* Transfer between warehouses one by one or in bulk,
* Get reports regarding to processed or unprocessed stock transactions, stock inventory, warehouse inventory, purchase-sale analyses based on daily, monthly or yearly, unit coss, etc...

Supported Languages
English, Turkish, Azeri, Albanian, Dutch, Russian, Arabic

Program Compatibility
* Full compatible with Wolvox ERP Pre-Accounting program
* Full compatible with Microsoft Windows 8, 7, Vista and XP
* Full compatible with Wolvox Restaurant program

Help Document click here

Help File click here.

Install Information: It will be installed with a helper program called "Wolvox Installer". Download the file and open it via a helper program (eg Winzip) that opens the .zip files. Run the Setup file and follow the instructions. You can register by filling out Demo Request or you can reach the nearest AKINSOFT Solution Partner.

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