LimonDesk
ILD1

ILD1 ~ LimonDesk

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Usage Areas

e-Commerce Websites, Payment Collection and Introduction websites or all kind of websites

Modules

Blog page, Frequently Asked Questions, CMS, Statistics, Chat/Contact History, Department definitions, Files, Automatic ProActive, Chat Bot, Custom Fields, URL Black List, Billing

Features

  • Statistics, chat durations, feedbacks, locations, best ranked operators and much more.
  • *Department definitions can be created and operators can be linked with the regarded departments in order to make customers find the right department and be assisted faster.
  • Automatic bot messages can be defined.
  • Blog and FAQ pages can be created.
  • Automatic Proactive: Live support notification can be created when the end user surfs in the website for x seconds or visits y in number pages.
  • Subscription can be created for support topics and invoicing transactions can be procured.
  • Edit operator profiles, control audio warnings and push notifications.
  • Enter working hours of your business and your operators, make your operators automatically go offline outside of working hours.
  • Add operators' Whatsapp numbers and enable your customers to contact on Whatsapp
  • Send chat backups via e-mail.
  • Easy Integration - sign up for free and add the code generated for you to your website.
  • Automatically open a support record for mail addresses defined in the system, with the ticket module

Program Catalog

Help File click here.

Demo Request

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