LimonDesk
ILD1
ILD1 ~ LimonDesk
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- Features
- Help Document / Video
- Demo Request
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Usage Areas
e-Commerce Websites, Payment Collection and Introduction websites or all kind of websites
Modules
Blog page, Frequently Asked Questions, CMS, Statistics, Chat/Contact History, Department definitions, Files, Automatic ProActive, Chat Bot, Custom Fields, URL Black List, Billing
Features
- Statistics, chat durations, feedbacks, locations, best ranked operators and much more.
- *Department definitions can be created and operators can be linked with the regarded departments in order to make customers find the right department and be assisted faster.
- Automatic bot messages can be defined.
- Blog and FAQ pages can be created.
- Automatic Proactive: Live support notification can be created when the end user surfs in the website for x seconds or visits y in number pages.
- Subscription can be created for support topics and invoicing transactions can be procured.
- Edit operator profiles, control audio warnings and push notifications.
- Enter working hours of your business and your operators, make your operators automatically go offline outside of working hours.
- Add operators' Whatsapp numbers and enable your customers to contact on Whatsapp
- Send chat backups via e-mail.
- Easy Integration - sign up for free and add the code generated for you to your website.
- Automatically open a support record for mail addresses defined in the system, with the ticket module
Program Catalog
Help File click here.
Demo Request
Free Promotion
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