Usage Areas
It caters to all the CRM (Customer Relations Management) oriented businesses.
Modules
AKINSOFT WOLVOX CRM program is a part of WOLVOX ERP and fully integrated.
Features
- By creating customer lists, multiple operations can be performed in list base.
- By creating campaign definitions, comparisons in amount base can be performed for the campaign plannings and results.
- By creating project and sales tracking records, you can link them with the existing campaigns.
- Sale and custom project record can be created special for the customers/potential customers.
- Survey records can be created, survey entries can be made and survey reports can be taken.
- Activity type, support type, notification way, support status, support priority and sector definitions can be created.
- Meeting, appointment, tasks to do and similar activities can be recorded through organizer feature.
- You can view your agenda and you can watch on which day at what time you are busy.
- You can enable receiving audio and visual warning for your the activities before the time you have specified.
- You can record the technical support you have provided to your customer.